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Common queries answered

Frequently asked Questions

Within 1-4 days. Sometimes, it could take upto 7 days. All these are business days which doesn’t include week ends and poya days. 

We accept returns only if something wrong happened by our side. We always provide detailed description with Q&A. So please check before you buy. But if the product isnt working, wrong product or something happened by our end, We will accept returns. 

If your order havent shipped, Please contact us ASAP.

You will receive tracking details via email. 

You can claim through our portral. It’s comming soon.

If you didnt contact us before the shipment, we can’t do anything. But if you notice such thing, please contact us ASAP so we will help to change. 

We do ship all over the sri lanka.

If it’s one order, yes . It will come as 1 package.

Please contact us before the shipment. We will cancel. 

Still need help?

Email us Anytime 😀

Email us now. By sending email, you are automatically creating a ticket. We will reply to tickets within 12 hours.

 

Email – support@seya.lk